Privacy Notice and Policy
At The Naked Voice we recognise the importance of protecting your privacy, in line with our legal responsibilities. This notice is to advise you how we use any personal information you share with us, via our website. This notice also covers use of your personal information when you purchase through The Naked Voice. Your continued use of this site signifies your assent to this Privacy Notice and Policy.
Personal information we collect
We collect your personal information when you enter your details on forms on our website, when you contact us (in writing, by post, email, or by phone). We use your personal information only to send you the information or products you have requested from our company.
Purchases of services or products
When you purchase a service or product via this website, we will use the data supplied to fulfil your order.
Why we collect your personal information
We collect your personal information to:
• provide you with products and services that you may request from us
• check your identity to protect security and prevent fraud, when you use our services
• improve and develop our services
• meet our legal obligations
Storing your bank and payment card details
We do not hold any bank payment card details, these are held securely by our nominated payment partners, Paypal, Square and Stripe.
Who we share your personal information with – third parties
Your personal information is only used by The Naked Voice for the purpose(s) detailed above.
We share your personal information with select third party business partners where it is necessary to do so, for the purpose of providing the product or service you have enquired about, or purchased via this website.
We will share your personal information with authorities, (including the police, law enforcement agencies, credit reference and fraud prevention agencies and select other bodies), for:
• prevention and detection of crime
• the prevention of fraud against The Naked Voice, third parties or customers,
• to prevent money laundering
• for identity verification
• for the purpose of legal proceedings
We do not sell your personal information to any other third party, for any reason whatsoever. We do not use automated call services and we do not record telephone calls for training, or other purposes.
In cases where your personal information has been passed to a third party as part of provision of a product or service purchased, you may need to contact the third party directly in relation to their continued use of your personal information.
How we keep your personal information secure
The Naked Voice is committed to keeping your personal information secure. All personal information collected via our website is stored on a secure server to protect it from being accessed or used inappropriately.
How we keep your personal information accurate
The Naked Voice will ensure that your personal information is kept accurate and up to date as far as is reasonably possible. We encourage you to advise of any changes to your information and, if you are subscribed to our newsletter, by accessing the ‘Change Subscriber Options’ link available at the top of every newsletter.
Where you have opted-in to receive news, periodic offers, or promotional email marketing, we will use only relevant personal information to contact you.
The Naked Voice Newsletter
The Naked Voice sends out a newsletter 2 or 3 times per month with news, workshop and new release information, periodic offers, or promotional email marketing. This is only sent to those who have opted-in and signed-up to the newsletter via the sign-up form on our website or by supplying their details solely for this purpose at a workshop or retreat. When you sign-up via our website you will be sent a verification email. Only when you have clicked the link in the email will your newsletter subscription be activated. Our newsletter database and sign-up process is hosted by AWeber.
Updating your preferences (Newsletter)
You can change your personal information (name and email address) for receiving the newsletter by clicking ‘Change Subscriber Options’, available at the top of every newsletter.
If you no longer wish to receive The Naked Voice newsletter please use ‘Unsubscribe’ link available at the top of each newsletter or by emailing us at firstname.lastname@example.org quoting ‘please unsubscribe me’ in the subject line.
Please note, our use of your personal information will not be affected by unsubscribing from the newsletter, if you have provided information to The Naked Voice through other means.
Requesting a copy of your personal information
If you wish to request, amend, delete or move details of personal information held on systems and stored by The Naked Voice please contact us at email@example.com. We will honour these requests within one month of receiving them.
Where we collect your personal information from
The Naked Voice collects your personal information directly from you when you complete a form on our website, order a product or service, attend a workshop or sign-up to our newsletter.
Transferring personal information outside of the UK
The Naked Voice may need to transfer your personal information to third parties located outside the UK. If we do, we will ensure that information is protected to a level which meets the requirements of UK law.
The data controller responsible for our website is The Naked Voice.
Links to third party websites
Our website, emails and social media pages may contain links to websites operated by third parties. The Naked Voice is not responsible for privacy notices, policies, services offered, or other site content displayed on third party websites.
Changes to our Privacy Notice and Policy
We review our privacy notice and policy regularly and will display the current version on this webpage. Last updated April 2018.
How to contact us
If you have any questions about how The Naked Voice is using your personal information, please email firstname.lastname@example.org.
The Naked Voice
The Old Co-op
38 Chelsea Road
Contact email address: email@example.com
Telephone: +44 (0) 117 9548006
Last updated: 23rd April 2020